Amplify triggers email notifications to registered users when certain actions are performed within the application. For example, when a user is asked to approve a workflow or is assigned to a measurement schedule.
The Notifications interface allows the administrator to define whether an email notification should be sent to the user or not. You can see a list of email notifications with a description of the situation that will trigger each of them on this interface. Some of the notifications are designed to be scheduled or sent once a day.
This article covers the following topics:
- How to enable a specific notification
- Amplify's default email templates
- How to customize the content of emails
Enabling Email Notifications
Amplify allows you to decide whether users should receive email notifications when certain actions are completed.
To enable a specific notification:
- Ensure that emails are enabled for your site.
- From the upper-right corner, click on your user name or avatar and then select Administration from the list of options.
- Scroll down to select the Notifications tab on the left.
- Locate the name of the notification in the list on the right-hand side.
- Click on the notification that you wish to enable.
This will display the Edit Notifications form.
- Check Enable this notification if you would like users to receive a notification for this action. If it is a scheduled notification, it will be triggered once a day, when the background process runs.
- Click on Update notification to save the changes.
Default Email Templates
Amplify's default email templates are utilised for sending email notifications unless and until you customize them.
Click on the links below to see different types of email templates.
Welcome Email - with admin-chosen password
Welcome Email - with a generated password
Welcome Email - with a token
Pending Actual Approval
Pending Benefit Plan Approval
Pending General Business Case Approval
Pending General Initiative Approval
Pending General Measure Approval
Pending General Milestone Approval
Pending Stage-gate Approval
Approval Summary to Owner
Approval Summary to Approvers
New Team Membership Login
Assigned as Owner
Assigned Measurement
Overdue Measurement
Upcoming Measurement
- From the upper-right corner, click on your user name or avatar and then select Administration from the list of options.
- Scroll down to select the Translations tab on the left.
- In the search field on the right-hand side, type in "mailer".
This will display all standard text strings that are included in various email notification templates that Amplify uses.
Each type of notification is organised into a list of keys and the corresponding text label. You'll see labels for the subject line and various other labels that appear in the email content. - Default Translations column.
- locate it in the Default Translations column, type in your custom text in the Custom Translations column next to it.
- Click Apply and Restart when done translating all required labels.
To illustrate this, if you want to customize the Welcome email that Amplify sends to a new user, compare Amplify's default welcome email content with the text strings listed under different sections in the Default Translations column. This will help you locate which translation keys would require to be customised.in the Default Translations column. You can see that the standard text labels under 'welcome_token_email' match with the text labels used in the above email.
- Custom Translations column.
- Click Apply and Restart to save the configuration changes.
You'll notice that emails sent to new users created after this has the custom subject and content.
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